10S Services

1.Products Recommendation

1) Our marketing team will focus on the trend of domestic and oveaseas fair and the trend of consumption, which include the STARBUCKS, West Europe, America, Japan market, etc. Our marketing team will focus on the market with trend and hot sale items, and make proffesional analysis, design and set mould with new idea to come out the hot selling items each season. 
2) Use our professional and advanced software to find out what is the trend and best selling on Amazon and Alibaba. 
Our marketing team also will take part in plenty of domestic and oveaseas fair to check the actual market situation.

2.Making Molds For Our OEM Customers

1) We will sign DNA with our customers who focus on their own design and patent. We support our customers with their new ideal and design products. We are glad to grow up together with these customers. 
2) The process of opening the mold, firstly, our customers offer the draft and design to us. Then our design and research department will confirm each small detail one by one, and then make the new mold, different molds' finish time different, which usually within 7-15 days. 
3) Opening new molds to provide our customers with totally new product, and help our customers be the NO.1 in their market. And during the process, we could offer customers free design, update the design and so on, which could help our customers save time and money, we trust we could offer our customers excellent service and best products.

3.Factory Inspection Service

We have our own 10000 square metre stand factory building with 100 proffesional workers. Since our establishment, we have being considered "Quality is our Life" as our principle.  
Our company has passed the Coca Cola audit, BSCI audit, GS audit, and our products have the LFGB and FDA test by SGS, TUV, ITS, BV. 
Also we can help our customers to source furnitures suppliers to match different customers' demand. We can go to check the customers' potential suppliers whether they have their own workshop, whether their factory building is standard or just private house. Whether the factory can pass the human rights and counter-terrorism audit. And we can help to check their mass-production goods quality which is under producing.

4.Products Design Service

We could offer the product design service for our customers. 
1) Our design team take part in plenty of the domestic and oveaseas fair, and focus on the fashion trend from the UK, French, Germany, America, Japan and Korea. We have successfully cooperated with our USA customers for beach chairs, UK customers for aluminum trolley, etc. And plenty of them were sold very well in the market for years.
2) We focus on our customers’ ideas, from the appearance to the using function, our design colleagues have years of experience and excellent service to coordinate well with our customers to make out good items, which are warmly welcomed in the market.

5.Quality Inspection Service

1) Our workshop has 2 QC Ms Lv and Mr Shu. One for material and half finished products, and the other one for finished products. 
2) When the material arrived our factory, our QC Ms Lv will check the material. Only qualified material can be allowed into our material warehouse.
3) And for any unqualified half-finished products checked out by Ms Lv, they will be picked out, and put to the Defective Products Area, and our factory manager will arrange to redo them.
4) Our QC Mr Shu and our merchandisers will inspect the packed products randomly, and the inspection standard is strictly followed rule AQL2.5
5) For customers' other suppliers' goods, we also will check the material, half-finished products and finished products strictly. We will take the photos and video, and send to our customers for they reference, and thus our customers know the whole producing procedure very well.

6.Promotion and Sales Support

1) We can help customers to prepare promotion materials like posters and offer the cost-effective promotional gifts to help our customers to sell the goods faster and better.
2) Our designers can prepare plenty of beautiful products photos and video. We also have prepared plenty of products guidance and articles so that our customers can publish them on their own website and online platform to do promotion work. We can help our customers to train their staff to obtain more knowledge about the products.
3) Our professional marketing team can help our customers to analysis their market. 
4) We can help our customers to train their staff to improve the products knowlege. 
5) We usually fly to visit customers' company, and introduce the current China market situation and the newest products style and items to our customers.

7.Logistic Service

1) Because we have already sourced for customers for over 5 years, we have plenty of advantages on sailling and flying forwarders to different oveaseas destination port.
2) No matter LCL goods or FCL goods, we will guarantee the package safe and without


8.Confidentiality Agreement (DNA)

1) We promise that we forever won’t sell the mould or reveal the design to others without our customers' permission.
2) And as a legal company, we could sign the confidentiality agreement (DNA) with our customers. 
3) If we violate the the DNA contract, we will pay one million US dollar as penality to our customers.


9.After-Sale Service

1) We have two professional merchandisers to service our customers. For all the deliveried goods, our merchandisers will keep in touch with our customers.
2) For any problem of the goods, we will have a fast meeting to solve for customers at once. We will also undertake all the loss and pay the full penalty.
3) We keep recommending the new items to our customers by email, which include the products' photo, video, pakage information, delivery time and price, etc.

10.Payment Terms

1) Our common payment term by TT: 30% deposit + 70% balance against the B/L copy.
2) For sample charge and small order, payment by TT, Western Union, Paypal, and Trade assurance all are available.
3) For reliable customers, DP at sight and L/C and sight is accepted and no need any deposit.
4) For reliable long years cooperation customers, we also accept credit.


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Phone: +86-147 5781 4319
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